bd10 Withdrawal & KYC Guide

Read this once and you will know exactly how to submit a bd10 withdraw request, complete KYC, and get money into your bKash or Nagad account without delays.

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  • KYC Protected
  • ~7-min Withdrawals
  • 24/7 Live Chat
  • bKash · Nagad · Rocket

Withdrawal Limits & Processing Times

Before you request a bd10 withdraw, check these numbers so you know what to expect. All amounts are in Bangladeshi Taka (৳).

Setting Amount / Time Notes
Minimum withdrawal ৳400 Per single request
Maximum withdrawal per day ৳1,20,000 Resets at midnight (UTC+06)
Typical processing time ~7 minutes After KYC is approved
First-time withdrawal review Up to 2 hours Extra KYC check on first request
Processing fee ৳0 bd10 charges no withdrawal fee

VIP members can access higher daily withdrawal limits. Silver members get up to ৳1,90,000 per day, Gold ৳2,90,000, Ruby ৳4,60,000, Sapphire ৳7,10,000, and Diamond ৳11,00,000. See the bd10 Bonus & VIP page for full tier details.

How to Submit a Withdrawal

The whole process takes under three minutes once your account is verified. Follow these steps in order.

    1

    Log In

    Open bd10 on your phone or browser. Use your registered mobile number and password at /bd10-login/.

    2

    Go to Wallet

    Tap the Wallet icon at the top of the screen, then select "Withdraw" from the dropdown menu.

    3

    Pick a Method

    Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter your registered account number for that method.

    4

    Enter Amount

    Type the amount in ৳. It must be at least ৳400 and within your daily limit. Confirm the number before proceeding.

    5

    Confirm Request

    Review the summary screen, then tap "Confirm Withdrawal." You will get an SMS once the money is sent.

Always withdraw to the same mobile wallet number you used to deposit. Sending to a different number is the most common reason for a rejection. The withdrawal number must also match the name on your verified ID.

Payment Methods for bd10 Withdraw

bd10 supports all major Bangladeshi mobile banking and bank transfer options. No fee is charged on the bd10 side.

  • Method Min. Withdrawal Withdrawal Time Fee
    bKash ৳400 ~7 minutes Free
    Nagad ৳400 ~7 minutes Free
    Rocket ৳400 ~7 minutes Free
    Upay ৳400 ~7 minutes Free
    Bank Transfer ৳400 ~7 minutes Free
bd10 mobile withdrawal screen showing bKash transfer confirmation on a smartphone in Dhaka

What Is KYC and Why Does bd10 Require It?

KYC stands for Know Your Customer. It is a one-time identity check that bd10 runs before releasing your first withdrawal. The process protects your account from fraud and ensures the money goes to the right person.

You only need to complete KYC once. After that, all future bd10 withdraw requests go through the standard ~7-minute process without extra review steps.

KYC documents are reviewed within 2 hours of submission during normal business hours. Submit your documents before you request your first withdrawal to avoid any wait.

Documents You Need for bd10 KYC

bd10 accepts three types of government-issued ID. You only need to submit one of these.

National ID Card (NID) Both front and back of your Bangladesh NID. The most commonly used document.
Passport Photo page and the page showing your personal details. Valid or expired are both accepted.
Driving Licence Front and back of your Bangladesh driving licence showing name and date of birth.

Complete KYC Step by Step

    1

    Open Verification

    Log in to bd10 and go to Account Settings. Find the "Identity Verification" or "KYC" tab in the menu.

    2

    Select Document

    Choose which document you will upload: NID, Passport, or Driving Licence. Each option shows you exactly what pages to photograph.

    3

    Photograph & Upload

    Take a clear photo of the required pages in good lighting. Upload each file (JPG or PNG, under 5 MB per image).

    4

    Wait for Review

    bd10 staff review submissions within 2 hours. You will receive an in-app notification and SMS when approval is granted.

Photo Quality Requirements

Most KYC rejections happen because of poor-quality photos, not wrong documents. Keep these points in mind.

Requirement What to Do
Lighting Use natural light or a bright lamp. Avoid flash glare directly on the card surface.
Focus All four corners of the document must be sharp. Tap to focus before shooting on your phone.
Full frame The entire document must be visible. No edges cut off. Place the document on a plain dark background.
Readable text Your name, date of birth, and ID number must be legible without zooming in.
No edits Do not crop, filter, or annotate the image. Submit the original photo.
File size Under 5 MB per image. JPG or PNG formats only.

Your documents are stored on encrypted servers and are only used for identity verification. bd10 does not share KYC data with third parties except as required by its licensed jurisdiction. You can request data deletion by contacting live chat support.

Why Withdrawals Get Rejected — and How to Fix Them

A rejected bd10 withdraw request is almost always fixable. Here are the most common causes and what to do next.

Reason What Happened How to Fix It
Wrong account number The bKash or Nagad number does not match the one used for deposit. Update your withdrawal account in profile settings to match your deposit number, then resubmit.
KYC not complete First-time withdrawal attempted before identity verification was approved. Complete the KYC steps above, wait for the 2-hour review, then try again.
Wagering not met Bonus funds are still active and the 14× wagering requirement has not been completed. Check your bonus progress in the Wallet section. Continue playing until the requirement is met, or forfeit the bonus.
Daily limit reached You have already withdrawn ৳1,20,000 (Starter) today. Wait until midnight (UTC+06) for the limit to reset, or upgrade your VIP tier for a higher limit.
Below minimum amount Withdrawal amount entered is under ৳400. Enter at least ৳400 and try again.
Name mismatch The name on the payment account differs from the verified ID name. Contact 24/7 live chat. You may need to re-verify with a document that matches the payment account name.

Common Questions About bd10 Withdraw

1 How long does the first bd10 withdrawal actually take?
Your first withdrawal goes through an extra KYC check that takes up to 2 hours. After that, the money is released to your bKash, Nagad, or other account within around 7 minutes. Submit your KYC documents well before your first cash-out request to avoid waiting.
2 Can I withdraw to a bKash number that is different from my deposit number?
No. For security, bd10 only sends money to the same mobile wallet number used for the deposit. If you need to change your registered number, contact live chat with your ID before submitting a withdrawal request.
3 Do I need to complete KYC again if I upload a second document type?
No. KYC is a one-time process. Once your identity is confirmed with any of the three accepted documents (NID, Passport, or Driving Licence), you are verified permanently on your bd10 account.
4 What happens to my bonus if I withdraw before finishing the wagering requirement?
If you request a bd10 withdraw while an active bonus is still subject to the 14× wagering requirement, the bonus amount is forfeited and only your real-money balance can be withdrawn. Check your bonus status in the Wallet section before submitting a request.
5 Is there a fee for withdrawing via Bank Transfer?
bd10 does not charge any withdrawal fee on its side, including for Bank Transfer. Your own bank may charge an inward transfer fee depending on your account type. Check with your bank separately.
6 My KYC was rejected — what do I do?
You will receive a rejection reason via SMS or in-app notification. The most common issue is a blurry photo. Re-shoot your document in good lighting with all four corners visible, then resubmit. If the problem continues, open a live chat session and an agent will guide you through the process.
7 Can I do KYC on the bd10 mobile app?
Yes. The bd10 app (version 3.6.4, Android 6.0 and above) has a built-in document upload flow in Account Settings. You can photograph and submit your NID or Passport directly from the app without needing a desktop browser. Download the bd10 app here.
8 What if my withdrawal is stuck and not arriving after 7 minutes?
Most delays are caused by mobile network congestion on the bKash or Nagad side, not bd10 itself. Wait 15 minutes and check your mobile wallet balance. If nothing arrives after 30 minutes, contact bd10's 24/7 live chat with your transaction ID and the agent will investigate immediately.

Ready to Cash Out?

Create your free bd10 account, complete KYC once, and withdraw to bKash or Nagad in around 7 minutes whenever you want.

Withdrawal Speed
~7
Minutes

Need help with deposits instead? Visit the bd10 Deposit Guide. For app-related questions, see the bd10 App page.