Your bd10 account holds real money records: wallet numbers, deposit slips, withdrawal requests and bet history. This page sets out in plain terms what bd10 stores, who can open that record, how long it stays and how you ask for a copy or a correction. The same rules cover the website, the mobile site and the bd10 app for Android.
What bd10 Collects When You Sign Up
bd10 asks for a small set of details at registration, then adds to that record as you play. Nothing is collected quietly in the background.
- Your full name, date of birth and district, written exactly as they appear on your NID, passport or driving licence.
- One mobile number, used for login codes and deposit alerts.
- The bKash, Nagad, Rocket or Upay number you pay from, and any bank account you withdraw to.
- Device details: phone model, Android version, app build and IP address, kept so a login from an unusual place can be spotted.
- Bet slips, deposits, withdrawals and bonus claims, held as the running record of your account.
Cricket and football bets and rounds played in the bd10 casino all write to the same history file, so one statement covers everything you did on a given day.
Why Each Detail Is Asked For
Each field has a job. When bd10 stops needing one, it is removed rather than left lying around.
| What bd10 asks for | Why it is needed | When it is checked |
|---|---|---|
| NID, passport or driving licence photo | Confirms you are over 18 and that the name matches your wallet | Before your first withdrawal |
| Mobile wallet number | Sends deposits in and payouts out to the right place | At every deposit and withdrawal |
| Device and IP address | Flags a login that does not fit your usual pattern | Every session |
| Bet and payment history | Settles disputes and meets record-keeping duties | Ongoing |
Who Can See Your bd10 Account Data
Access is limited and logged. A live chat agent can open your account only after you pass a short check, and wallet numbers show partly hidden on their screen. Payment partners receive the amount, the reference number and the wallet name, not your bet history. Game providers send results back to bd10 without ever receiving your personal file.
bd10 does not sell player data and does not pass your details to advertisers. Information leaves the company only when a lawful order from a Bangladesh authority requires it, or when a payment dispute cannot be settled any other way.
Where your data does not go
Your mobile number is never printed on a leaderboard, a chat room or a public page. Other players cannot look you up by name, number or district inside the bd10 app.
Cookies, Pixels and Local Storage
The site sets a session cookie so you stay logged in between pages, plus a small file that remembers your language and the last game category you opened. Clear your browser and both disappear.
The bd10 app uses local storage for the same job, along with a cached copy of your last screen so it loads without a fresh download. There are no ad-network pixels that follow you to other websites. Block cookies completely and login and deposits will stop working, because the site can no longer tell one visitor from another.
How Long bd10 Keeps Records
While an account is open, the full record stays live. After you close it, bd10 keeps deposit and withdrawal entries for as long as Bangladesh financial record rules require, then deletes or anonymises them.
Bet slips are trimmed sooner, since they stop being useful once a settlement is final. Device login logs rotate out on a short cycle. If a dispute or a KYC review is still open, the related files are held until it closes, even where the rest of the account record has already gone.
Your Rights Over Your Own Data
You can ask bd10 for a copy of your account record, ask to correct a wrong name or date of birth, ask for marketing messages to stop, or ask for the account to be closed. All four are handled inside the same 24/7 live chat that handles deposits, so you do not need a separate form.
Two limits worth knowing
bd10 cannot delete payment records the law requires it to keep, and it cannot change a name that has already been verified against an NID. That second rule is what keeps one person to one account and protects your balance from a takeover attempt.
Sending a Data Request to bd10
Open live chat from any page, or go through the help center, and say what you need in one message: copy, correction, closure or marketing opt-out. Add your registered mobile number and the last four digits of your latest deposit so the agent can find you without asking for a password.
Simple requests are answered the same day. A request that touches identity documents goes to the KYC desk, where review takes about 2 hours. bd10 will never ask for your wallet PIN or your one-time code, in chat or anywhere else.
Protecting an Account on a Shared Phone
Many bd10 players share a handset with family. If that is your setup, a few habits go a long way.
- Log out at the end of each session instead of closing the tab.
- Turn on the app lock and keep a screen lock on the phone itself.
- Never let the browser save your wallet PIN.
- Read your statement weekly; a deposit you do not recognise is the first sign someone else has your login.
If a phone is lost, contact live chat and ask for the session to be cut. Your account stays frozen until you set a new password.
Straight Answers to Common Worries
1Does bd10 share my number with other players?
2Can I play before sending my NID?
3What happens to my data if I stop playing?
4Do you read my chat messages?
These rules sit alongside the bd10 terms and apply from the moment you open an account. If anything here is unclear, ask live chat before you deposit. New to the site? You can register an account or start again from the bd10 homepage.